Privacy Policy
The short version: we only collect your email address, we only use it to keep you posted about FilmCloud, and we never sell it. The rest of this page spells that out in more detail.
Who this policy is from
This Privacy Policy describes how FilmCloud.tv ("FilmCloud," "we," "us," or "our") handles personal information collected through filmcloud.tv and any related pages we operate.
What we collect
The only personal information we collect is your email address, and only when you choose to give it to us — for example, by signing up for launch notifications or creating a free account.
We do not ask for, collect, or store:
- Names, phone numbers, or postal addresses
- Payment or financial information
- Government identifiers of any kind
- Precise location data
Our servers automatically log standard technical information (such as your IP address, browser type, and pages visited) for security, diagnostics, and abuse prevention. This information is retained for a limited period and is not combined with your email address to build a profile of you.
How we use your email address
We use your email address only to:
- Notify you when FilmCloud launches or when there is a meaningful update to share
- Respond to messages you send us
- Provide access to your account, if you have created one
We do not send unsolicited marketing on behalf of third parties, and we do not use your email for automated decision-making or profiling.
What we don't do
We do not sell, rent, or trade your email address. We do not share it with third parties for their own marketing purposes.
Service providers
We use a small number of trusted vendors to run our website and send email. These providers may process your email address strictly to deliver those services on our behalf — for example, an email delivery service that sends the messages we compose. They are contractually required to protect your information and to use it only for the purpose we ask them to.
Cookies
Our site uses only the minimum cookies needed to make the site work (for example, remembering your session while you are signed in). We do not use advertising or cross-site tracking cookies.
How long we keep it
We keep your email address for as long as you are subscribed to updates or maintain an account with us. If you unsubscribe, delete your account, or ask us to remove your information, we will remove your email address from our active systems within a reasonable period, subject to any legal retention obligations.
Your choices
You can, at any time:
- Unsubscribe from any email we send by clicking the unsubscribe link at the bottom of the message
- Request a copy of the personal information we hold about you
- Ask us to correct or delete your information
To exercise any of these rights, contact us at https://www.filmcloud.tv/contact-us. We will respond within a reasonable time and, in any case, within the period required by applicable law.
Children
FilmCloud is not directed at children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with their email address, please contact us and we will remove it.
Security
We use industry-standard measures to protect your email address in transit and at rest. No system is perfectly secure, but we take our responsibility seriously and work to keep your information safe.
Changes to this policy
If we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email. Continued use of FilmCloud after the effective date of a change means you accept the revised policy.
Contact
Questions or requests? Reach out at https://www.filmcloud.tv/contact-us.